Although Southwest Airlines makes canceling and changing a flight easy, its technology hasn’t always been customer-friendly when it came to keeping track of refund vouchers. Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued.
Employees often travel long distances to get to conferences, boarding planes to travel anywhere from a few states over to an entirely new country. In the air, they will usually spend the time catching up on sleep, sending out emails, or watching back-to-back movies.
Those who are used to glacially accumulating airline miles over the course of many years may now have a better program to look forward to with Southwest Rapid Rewards. Continue reading Southwest Is Latest to Remove Expiration Dates From Frequent Flyer Miles
Southwest Airlines announced a flurry of flight moves Thursday, with a mix of good news and bad news for travelers. Continue reading Southwest Airlines exiting Newark, adding Hawaii, Cozumel flights
Almost two weeks after the Federal Aviation Administration (FAA) grounded all Boeing 737 MAX jets, and still without a clear timeline for them to go back into service, airlines are still dealing with the impact. Continue reading Boeing 737 MAX Update: Flight Cancellations Continue for American Airlines, Southwest
Herb Kelleher, the Southwest Airlines co-founder and former CEO who sketched the idea for what would become the world’s most influential low-cost-carrier on a napkin in a San Antonio restaurant more than 50 years ago, has died. He was 87.
“Today, we’ve lost our beloved friend Herb,” Southwest CEO Gary Kelly said Thursday in a video message. “Herb loved people. He loved life, and without a doubt he loved Southwest Airlines.”
Trying to maintain a nut-free environment on airplanes is virtually impossible, but a number of carriers are taking steps to offer solutions to the problem. Following is a roundup of the allergy policies of U.S. major carriers and whether or not they serve nuts on their flights.
Southwest Airlines will stop serving peanuts on its flights this summer, nixing a snack that has been nearly synonymous with the carrier itself.
The Dallas-based airline says it’s making the change to help protect passengers who have severe peanut allergies.