Tag Archives: Loyalty Program

American Airlines and Hyatt Hotels to Share Elite Loyalty Benefits

Like Crossover Rewards and Rewards Plus before it, a new partnership between American and Hyatt may help elite loyalty members in both programs earn some extra perks. And with little cost associated, participation is a no-brainer. Continue reading American Airlines and Hyatt Hotels to Share Elite Loyalty Benefits

Hotels and Airlines Test Loyalties of Business Travelers With Match Programs

Competition is heating up in the airline and hotel space to the point that operators are now actively trying to steal each other’s top customers.

It all started in late 2015 with the news that Marriott would acquire Starwood. Concerned about the fate of their loyalty program, many Starwood customers voiced ire on social media, and seizing the opportunity, Hyatt responded. First reaching out to customers via Twitter, the competing hotel offered top Marriott or Starwood customers matching status within the Hyatt network, throwing in eight room upgrades to boot.

Continue reading Hotels and Airlines Test Loyalties of Business Travelers With Match Programs