Tag Archives: Hotel

How Advanced Tech is Helping Hotels Humanize the Guest Experience

The use of technology in hospitality must go beyond improving consumer-facing products and digital experiences. Its true potential will be realized when hotel staff are empowered with the right insights at the right time so that they can transform guest experiences. Continue reading How Advanced Tech is Helping Hotels Humanize the Guest Experience

Is Morocco the next regional hotel hotspot?

Morocco is being hailed as the next hotspot for hotel expansion in the Middle East and North Africa region, with an influx of hotels set to open in the next few years. To name a few examples, AccorHotels started operating the first Fairmont in Morocco this year; Marriott International opened Fes Marriott Hotel Jnan Palace in January 2017; Rotana signed an agreement to manage a property in Morocco in 2018; and two new Hilton hotels are set to open in 2017.

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Public spaces change the channel on TV use

The days of being alone in a hotel room are gone, according to Amaury Piedra, GM of the Wyndham Grand Rio Mar in Rio Grande, Puerto Rico. Hotel guests have completed their shift from privacy to public areas, and in the process, public spaces have transformed into neutral areas where guests can be “alone together” and TVs are used for background news as opposed to attention getters, he said.

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Netflix is coming to more hotel rooms worldwide

Netflix and an Enseo, the makers of an in-room entertainment platform for the hospitality industry, today announced an expanded agreement that will see the Netflix app offered in more hotel rooms around the world. Through the Enseo system, hotel guests will be able to log in to their Netflix accounts from their rooms, allowing them to stream Netflix’s collection of TV and shows, as well as access their own personalized settings, lists, and other content.

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