The era of the smart home is upon us. But how far are we from the era of the smart hotel?
Technology companies and hotel brands alike are working to crack the various problems that come with bringing innovations like voice control into the hospitality environment at scale.
Continue reading Smart Hotel Guest Rooms Are Almost Here
Hilton could introduce three brands next year, Hilton CEO Christopher Nassetta said on the company’s third-quarter earnings call.
Continue reading Hilton will continue to churn out new brands
Hilton and IHG have become the latest hotel groups to make changes to their cancellation policies.
Continue reading Hilton and IHG join Marriott in tightening cancellation policies
The Waldorf Astoria New York will close on Wednesday, as owner Anbang Insurance Group will convert part of the iconic midtown Manhattan hotel to luxury condominiums.
Reports peg the closure time for as long as three years.
Continue reading Waldorf Astoria New York saying goodbye for a while
Hilton’s loyalty programme, which has 60 million members worldwide, announced changes today.
The changes include a rebranding – it is changing from Hilton HHonors to Hilton Honors, which will be a relief to the spellcheck, and also sees “Shop with Points at Amazon” being introduced. This will be welcome for many members with low numbers of points looking to get some use from their points.
Continue reading Hilton changes loyalty programme
Grab-and-go-dining at hotels started out as a way to send guests on their way with a good breakfast (and leave them with a positive last impression of the hotel). But the trend has grown in scope to encompass other meals and snacks through the entire day and night.
According to Jonathan Wilson, VP, product innovation and brand services for Hilton Worldwide, food-and-beverage is changing across the industry, shifting from full-service restaurants to grab-and-go throughout the day.
Continue reading Dining on the go at hotels moves beyond just breakfast
We’re officially in the dog days of summer. That peaceful time of year where everything quiets down, Europeans don’t have to work and I wait desperately to see who will win “Master Chef.”
It’s also a huge month for vacations, and with folks flooding the airport, it’s a good time to reignite the issue of why the hotel industry must get behind the TSA and support enrolling people in Pre✓.
Continue reading Why TSA Precheck is essential to your hotel’s success
Hilton Worldwide has completed a two-month trial in which a few of its hotels charged $50 for reservations canceled any time after they were booked.
The hotel company confirmed that its 60-day trial, which included 24 hotels, was conducted in November and December. Hilton declined to disclose further information about the trial, which was detailed in a New York Times report.
Continue reading Hilton evaluating experiment with cancellation fee