Tag Archives: airline innovation

Delta expands optional facial recognition boarding to new airports, more customers

Over the next month, Delta Air Lines, in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport (ATL), Minneapolis−Saint Paul International Airport (MSP) and Salt Lake City International Airport (SLC) will install optional facial recognition boarding at ATL Concourse E, MSP and SLC – expanding the technology to 49 new gates and all international flights. Continue reading Delta expands optional facial recognition boarding to new airports, more customers

United Becomes First Airline to Add Gender Identifications for Non-Binary Flyers

United is the first U.S. airline to let its passengers pick a gender option other than male or female when booking tickets. Delta and other carriers said last month that they plan to make similar moves shortly. We’re with they/them. Continue reading United Becomes First Airline to Add Gender Identifications for Non-Binary Flyers

S​outhwest Co-Founder Herb Kelleher Dies, Leaving a Legacy That Changed Airlines Forever

Herb Kelleher, the Southwest Airlines co-founder and former CEO who sketched the idea for what would become the world’s most influential low-cost-carrier on a napkin in a San Antonio restaurant more than 50 years ago, has died. He was 87.

“Today, we’ve lost our beloved friend Herb,” Southwest CEO Gary Kelly said Thursday in a video message. “Herb loved people. He loved life, and without a doubt he loved Southwest Airlines.”

Continue reading S​outhwest Co-Founder Herb Kelleher Dies, Leaving a Legacy That Changed Airlines Forever