Etihad Customers Can Now Pre-Clear U.S. Customs in Abu Dhabi

Now all Etihad Airways guests flying to select destinations in the U.S.A will have access to Abu Dhabi International Airport’s United States Preclearance facility located at Terminal 3.

The new facility enables guests flying Etihad Airways  to preclear  the U.S. Customs and Border Protection formalities before boarding their flights in Abu Dhabi. Upon arrival in the U.S.A, guests will be treated as though they are domestic arrivals. Shorter connection times are possible for onward flights in the U.S., with your luggage arriving to the final destination.

As the first facility of its kind in the region, guests flying to select destinations in the U.S can now look forward to more of our award-winning hospitality, and worry less about long lines. Experience an easier, quicker and more comfortable journey with the World’s Leading Airline* to Washington DC, Chicago and New York. Future US destinations will also benefit from the facility.

Delta Makes Major Changes to Frequent Flyer Program

 Delta Introduces 2015 SkyMiles Program with New Mileage Earning Structure and Redemption Options

The 2015 SkyMiles program will introduce a shift from today’s current model in which customers earn redeemable mileage based on distance traveled to one based on ticket price.  The program updates will be effective January 1, 2015 and will also include a new mileage redemption structure that will improve Award seat availability at the lowest mileage requirement levels.

AA/US Update – Business Extra Points Earned on US Airways Flights


Business Extra Points on US Airways Flights:Effective   February 1, 2014, corporate customers can now earn Business Extra points on all US   Airways flights.  Tickets must be issued on American Airlines 001 ticket stock in order to earn Business Extra points.Note:   All   applicable ticketing rules still apply. Tickets issued on 001 ticket stock must contain at least one American Airlines or American Eagle flight segment.

For   more information regarding Business Extra point accrual on our partners,   please visit Business   Extra.





Marriott Introduces Mobile Checkout

Marriott Hotels, the flagship brand of Marriott International, is rolling out mobile checkout, a new feature that accompanies mobile check-in on the popular Marriott Mobile App.

Here’s how the new mobile service exclusively for Marriott Rewards members works; as early as 4:00 AM on the day of departure, Marriott Rewards guests will be notified on their smartphone that mobile check-out is available. Guests will be prompted to provide an e-mail address to receive their bill, leave their room keys in their guestroom, and simply bypass the checkout line on their way out.

Later this year, the entire Marriott Hotels brand – all 500 properties worldwide – will offer mobile check-in and checkout, available in English, Chinese, French, Spanish and German. The Marriott Mobile app can be downloaded in the Apple iTunes Store and Google Play, To date, the app has been downloaded over 2.8 million times.

Southwest Airlines Dallas (Love Field) Expansion

Southwest Airlines announced it will start flying between Dallas/Love Field and 15 new destinations this fall, as soon as the law allows.

  • On October 13, it will start linking Love Field with Baltimore, Denver, Las Vegas, Orlando, and Chicago.
  • On November 2, it will add Atlanta, Nashville, Washington/Reagan National, Los Angeles, New York/La Guardia, Phoenix, San Diego, Santa Ana/Orange County, and Tampa.
  • Southwest will announce specific schedules and fares in May.

United Airlines – Major Upgrades at San Francisco (SFO)

UA SFO Upgrades

United has opened a newly renovated boarding Area E in Terminal 3 at San Francisco (SFO), providing customers with modern, flyer-friendly conveniences. The 68,800-square-foot boarding area offers 10 gates and accommodates more than 50 departures per day. Impressive 23-foot-high window walls offer travelers up-close views of the airfield and the San Francisco Bay Area. With amenities including complimentary Wi-Fi, state- of-the-art work stations alongside 375 power outlets, an interactive children’s play area, and yoga room means travelers of all types can relax or stay productive.



Starwood Announces Mobile Keyless Check-in

Starwood Hotels and Resorts is announcing a new mobile, keyless check-in capability. The technology will allow guests to securely check-in and open their room door all with a smartphone. According to Starwood, that means no more lines, stopping at a front desk or kiosk or fumbling with hotel keys.

The technology is being piloting in early 2014 at select Aloft hotels with a planned rollout in Aloft and W Hotels in 2014. Starwood Preferred Guest (SPG) members can opt-in to learn more and for opportunities to participate in the pilot program at

This is one of a series of innovations Starwood is launching as part of a multi-year investment in digital and mobile technology to cater to digitally-savvy guests and provide a personalized experience online and offline.

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