Category Archives: Travel Services

How Advanced Tech is Helping Hotels Humanize the Guest Experience

The use of technology in hospitality must go beyond improving consumer-facing products and digital experiences. Its true potential will be realized when hotel staff are empowered with the right insights at the right time so that they can transform guest experiences. Continue reading How Advanced Tech is Helping Hotels Humanize the Guest Experience

How technology is simplifying, personalizing travel

Technology for travelers is shaping expectations and changing the way people travel. Mobile apps like AtYourGate and App in the Air are coming on the market in response to changing guest expectations when it comes to convenience and tailored services, and providing solutions to help enhance travelers’ lives and making things easier. Continue reading How technology is simplifying, personalizing travel

American Express Allows Passengers to Use Loyalty Points to Bid for Flight Upgrades

Those flush with American Express Membership Rewards points have a new tool for bidding on airline upgrades. Caveat emptor on the cost of the upgrades though Continue reading American Express Allows Passengers to Use Loyalty Points to Bid for Flight Upgrades