Category Archives: Hotel

How Advanced Tech is Helping Hotels Humanize the Guest Experience

The use of technology in hospitality must go beyond improving consumer-facing products and digital experiences. Its true potential will be realized when hotel staff are empowered with the right insights at the right time so that they can transform guest experiences. Continue reading How Advanced Tech is Helping Hotels Humanize the Guest Experience

How technology is simplifying, personalizing travel

Technology for travelers is shaping expectations and changing the way people travel. Mobile apps like AtYourGate and App in the Air are coming on the market in response to changing guest expectations when it comes to convenience and tailored services, and providing solutions to help enhance travelers’ lives and making things easier. Continue reading How technology is simplifying, personalizing travel

American Airlines and Hyatt Hotels to Share Elite Loyalty Benefits

Like Crossover Rewards and Rewards Plus before it, a new partnership between American and Hyatt may help elite loyalty members in both programs earn some extra perks. And with little cost associated, participation is a no-brainer. Continue reading American Airlines and Hyatt Hotels to Share Elite Loyalty Benefits

Marriott Bonvoy Is the New Name of the Hotel Chain’s Loyalty Program

More than two years after closing one of the most tumultuous merger deals in the history of hospitality, Marriott International has finally revealed the new name of its loyalty program, combining all three of its loyalty brands — Marriott Rewards, The Ritz-Carlton Rewards, and Starwood Preferred Guest (SPG). Continue reading Marriott Bonvoy Is the New Name of the Hotel Chain’s Loyalty Program