David Neeleman’s new airline promises to have good service at competitive prices. That’s his strategy at every airline, and it’s commendable. But Neeleman is also planning to operate what is essentially two business models at once. Can he pull it off?
Travelers often complain the airline industry rarely innovates on products, with most airlines trotting out the same experience, with a few tweaks, year-after-year.
Travelers scheduled to fly to China in the coming weeks will be able to change their flights without fees thanks to several airlines in the United States issuing travel advisories. Continue reading Airlines Issue Travel Advisories for Coronavirus Outbreak
If you take a delayed United Airlines flight and want compensation for your troubles, you may need to ask for it.
In March 2020, Delta Air Lines will move its Beijing service to the new Daxing International Airport.
Boeing Co. will halt production of the grounded 737 Max in January, a move that will deepen the crisis engulfing the planemaker, complicate its eventual recovery and ripple through the U.S. economy.
Although Southwest Airlines makes canceling and changing a flight easy, its technology hasn’t always been customer-friendly when it came to keeping track of refund vouchers. Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued.
Airlines, airports, hotels and travel advisors are taking steps toward travel options that are friendlier to the environment and lessen their carbon footprint.