Category Archives: Airline

JetBlue Founder Finally Offers Details About His New Airline — Including Its Name

David Neeleman’s new airline promises to have good service at competitive prices. That’s his strategy at every airline, and it’s commendable. But Neeleman is also planning to operate what is essentially two business models at once. Can he pull it off?

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Southwest’s new enhancement to tracking Travel Funds

Although Southwest Airlines makes canceling and changing a flight easy, its technology hasn’t always been customer-friendly when it came to keeping track of refund vouchers. Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued.

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