Hyatt Relaunches Mobile App for Loyalty Members

Hyatt Hotels Corp. has released a new version of its World of Hyatt mobile appThe new and expanded features allow loyalty members to request items to be sent to guest rooms, to access the schedule of meetings and events happening at the hotel during a member’s stay, to access and stream personal content directly to an in-room TV through Chromecast without the need to enter additional credentials, to unlock guest rooms and public spaces via Hyatt Mobile Entry and to make requests directly to the hotel and receive feedback in real time via a new chat option. The latter three features are available at certain locations and will roll out further. Loyalty members will continue to be able to search and book hotels, view upcoming and past reservations, and track progress toward tier status and Milestone Rewards. The app is available on both iOS and Android systems.

By: Donna M. Airoldi

Source: Business Travel News